Overview

India’s lending ecosystem is at an inflection point, where growth and risk are deeply intertwined. Traditional models are struggling to keep pace with rising customer expectations, regulatory oversight, and operational complexity. To stay competitive, lenders must embed AI-first thinking across the entire credit lifecycle -- from KYC to collections -- unlocking efficiency, reducing risk, and driving business impact.

This closed-door, invite-only roundtable is hosted by Global Fintech Fest in collaboration with Intellect Design Consumer Banking Arena. It will bring together a curated group of CEOs, Heads of Retail/SME/Corporate Lending, Chief Product Officers, CIOs, CTOs, and Digital Transformation Leaders from India’s leading banks and lenders who will explore how AI can enrich the value chain, streamline operations, and transform credit decisions.

Highlights

Enhancing Interactions across the Value Chain: Conversational engagement across the value chain among customers, relationship managers, mid and back-office teams
Intelligent Digitisation for Insights: Smart digitisation of documents, call centre records, and operational notes to unlock insights across: KYC ▪ Underwriting ▪ AML/Fraud ▪ Next Best Action ▪ Early Warning ▪ Collections.
Informed Credit Decisioning: Guiding smarter, data-driven credit decisions across front, mid, and back-office functions with “Next Best Action” recommendations.
Proactive Risk Management: Monitoring risks continuously with AI to predict issues early and enable preventive action.
AI-driven Debt Recovery: Optimising recovery through AI-driven debt collections
Enterprise Security: Security and Governance for Enterprise Adoption

Agenda

07:00 PM - 07:30 PM Registration
07:30 PM - 07:35 PM Welcome Note & Introduction
07:35 PM - 07:40 PM Keynote Address
07:40 PM - 08:00 PM Spotlight Presentation
08:00 PM - 08:55 PM Open Discussion
08:55 PM - 09:00 PM Thank You Note
09:00 PM Onwards Networking Dinner & Cocktail

Speakers

Mr. Arjun Soni
Head, Digital MSME Lending & SCF – Aditya Birla Capital
Mr. Vivek Tripathi
Chief Credit Officer – AU Small Finance Bank
Mr. Nirav Shah
Senior VP & Product Head (Digital Banking & Transformation) – Axis Bank
Mr. Ramesh Anantharaman
Head Corporate Lending (West & South) – Bandhan Bank
Mr. Elango Balasubramaniam
Chief Group Compliance Officer – Bank of Baroda
Mr. Abhijit Bose
President & Chief Credit Officer – DCB Bank
Mr. Arjun Dutta
Chief Compliance Officer – HDB Financial Services
Mr. Raja Das
Head, Retail & SME Credit Risk – HDFC Bank
Mr. Anantharaman S
Group Chief Risk Officer – Jio Financial Services
Mr. Pavan Gupta
Chief Executive Officer (CEO)- Muthoot Housing Finance Company
Mr. Udeesh Ullas
COO – Muthoot Microfin Limited
Mr. Rajesh Hemrajani
Chief Information Security Officer – Paytm Payments Bank
Ms. Lipika Saxena
Chief Credit Officer – RBL Bank
Mr. Prashant Chauhan
Chief Information Officer – TATA Capital
Mr. Ashwini Choudhary
Group Chief Risk Officer – Union Bank of India
Mr. Saurabh Srivastava
Chief Risk Officer – Unity Small Finance Bank

About Intellect Global Consumer Banking

Intellect Global Consumer Banking is the Retail and Central Banking Solutions arm of Intellect, offers an end-to-end Contextual Banking suite for Retail and Corporate Banking.