10 September 2026
2:30 PM – 5:00 PM
Jio World Convention Centre, MumbaiFor BFSI and fintech brands in India, communication is the business. Every acquisition, onboarding, collection, renewal, and cross-sell process runs through a call, message, or notification. Yet a channel is only as valuable as it is trusted: unidentified calls go unanswered, impersonation fraud quietly erodes confidence, and disconnected touchpoints turn a single relationship into a series of cold starts.
This roundtable reframes the question. What happens when communication stops being a set of isolated channels and campaigns, and becomes a connected journey — one verified identity and one context, carried from the moment before first contact, through the funnel, all the way to conversion and lasting loyalty? With Truecaller for Business’s solution platform, that journey becomes measurable: in acquisition, retention, and growth.
Registration & Networking
Welcome Note by GFF
Opening Remarks & Context Setting by Truecaller
Roundtable Discussion
Thank You Note by GFF & Truecaller
Networking over Hi-Tea
What the conversation sets out to achieve.
Reframe business communication from “channels and campaigns” to a connected, intelligence-led customer journey.
Surface where BFSI and fintech leaders see the greatest value leakage across the lifecycle — from acquisition and onboarding to servicing and retention.
Explore how verified identity and omni-channel engagement translate into measurable outcomes.
Identify practical, near-term plays each participant can take back to their organization.
Build a peer community of BFSI and fintech leaders around trusted communication, sustained beyond GFF.
Truecaller is the world’s leading platform for verifying contacts and blocking unwanted communication. Trusted by millions, Truecaller empowers users and businesses to establish trust in every interaction through secure identity verification and communication intelligence. With cutting-edge solutions for fraud prevention, digital identity, and verified business communication, Truecaller is redefining how people and organizations connect safely in the digital world.
This is a closed-door, invitation-led roundtable. Express your interest to join BFSI and fintech leaders in reimagining trusted communication as a connected, ROI-driven customer journey at Global Fintech Fest 2026.
Request an Invite