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Roundtables at GFF 2026

Where Industry Leaders Converge

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From Access to Ownership: Where Financial Institutions Build Their AI Edge

As AI becomes the substrate for underwriting, servicing, and risk, the edge no longer comes from access to a model, every institution can rent the same one, but from owning it: running and improving it inside your own environment, so it gets sharper with every interaction. This roundtable works through the case for sovereignty, the economics behind it, and what it takes to build an AI capability a regulated institution can truly call its own.

September 9, 2026

11:00 AM - 1:30 PM

Hall 102, JWCC, Mumbai

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sarvam-financial-ai-edge

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Frictionless Trust: Balancing Security, Compliance, and Customer Experience in India’s Digital Financial Ecosystem

As India’s BFSI ecosystem accelerates toward digital-first services, institutions face a dual challenge: enabling seamless customer onboarding while countering increasingly sophisticated fraud. With innovations like digital identity frameworks (Aadhaar, CKYC), silent verification technologies, and phone-based identity intelligence, the sector is entering a new era of secure yet frictionless transactions. This panel brings together leaders from banking, fintech, telecom, and cybersecurity to discuss how emerging technologies can redefine trust, reduce fraud, and enhance customer experience without compromising privacy and compliance.

September 9, 2026

1:00 PM - 3:30 PM

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proximus-frictionless-trust

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Seeing the Unseen: Agentic Security & Observability

This Cisco roundtable will explore how organisations can move beyond reactive monitoring towards resilience-oriented decisions on fraud, outage risk, third-party exposure, and AI governance. Technology leaders/industry leaders/ senior leaders will discuss leveraging agentic AI to detect and respond to threats autonomously, spot issues across increasingly complex digital environments, and improve cyber resilience with earlier risk signals. The conversation will also dive deep into how enterprises can balance innovation, governance, and operational efficiency while building secure, resilient technology ecosystems.

September 9, 2026

4:00 PM - 6:00 PM

Hall 102, JWCC, Mumbai

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cisco rt

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Composable Wealth: Building an AI-Ready Platform That Coexists, Integrates and Scales

This roundtable will bring together senior wealth and technology leaders to explore how AI-ready, composable wealth platforms can accelerate digital transformation without disrupting existing infrastructure. Discussions will focus on API-first and microservices-based architectures, embedded AI for smarter advisory and personalised client engagement, and strategies to improve advisor productivity, streamline operations, and build the wealth management organisation of the future.

September 9, 2026

6:30 PM - 9:00 PM

Hall 102, JWCC, Mumbai

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Autonomous Banking: From Ambition to Accountability

This exclusive closed-door roundtable will bring together banking leaders to exchange candid perspectives on the realities of AI-led transformation. Together, they will explore how institutions can measure success beyond pilots, govern AI responsibly, align innovation with financial discipline, and build autonomous banking capabilities that deliver measurable outcomes, enduring trust, and sustainable competitive advantage.

September 10, 2026

11:00 AM - 1:30 PM

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business-next-autonomous-banking

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Trusted Conversations in the Age of Agentic AI: Reinventing Customer Engagement for Financial Services

This is a closed-door, invitation-only roundtable. Express your interest in joining BFSI and fintech leaders at Global Fintech Fest 2026 to explore the future of trusted AI-powered customer engagement. As AI continues to transform customer engagement in financial services, AI agents are enabling smarter, more personalised interactions across banking, payments, and digital channels. Join industry leaders to discuss how financial institutions can build secure, seamless, and compliant AI-driven experiences while addressing critical priorities such as trust, digital identity, fraud prevention, data privacy, and responsible AI governance.

September 10, 2026

11:15 AM - 1:30 PM

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Sintch-RT-Banner

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Trust.Connect.Convert: The ROI-Driven Customer Journey

This roundtable reframes the question. What happens when communication stops being a set of isolated channels and campaigns, and becomes a connected journey — one verified identity and one context, carried from the moment before first contact, through the funnel, all the way to conversion and lasting loyalty? With Truecaller for Business’s solution platform, that journey becomes measurable: in acquisition, retention, and growth.

September 10, 2026

01:00 PM – 03:30 PM

Hall 102, JWCC, Mumbai

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truecaller-roi-journey

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The Always-On Core: Solving for Resilience, Residency, Sovereignty & Multi-Cloud in the Agentic Era

India has solved the population-scale problem in digital banking, where real-time payments and AI-driven services depend on infrastructure that never stops. As institutions modernise their cores for the Agentic Era, the hardest constraint is rarely the application tier. It is the data layer underneath, where resilience, residency, sovereignty and multi-cloud readiness must come together without compromising availability or innovation.

September 10, 2026

1:45 PM - 4:00 PM

Hall 206 A&B, JWCC, Mumbai

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YugabyteDB

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Architecting the Outcome-Driven Agentic Enterprise

The next phase of Agentic AI will not be defined by the number of agents an enterprise deploys, but by the measurable business outcomes those agents deliver. Every interaction has the potential to generate customer intelligence, operational insights, and better business decisions but only when agent performance is observable, continuously evaluated, and aligned with enterprise outcomes. In this closed-door CXO roundtable, BFSI leaders will explore how to build a continuously improving Agentic AI ecosystem that accelerates growth, enhances operational efficiency, improves customer experience, and strengthens risk management while maintaining robust governance, cyber resilience, and trust at scale.

September 10, 2026

6:30 PM - 8:30 PM

Hall 205, JWCC, Mumbai

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Gnani-ai

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Scaling Personalised Customer Engagement in BFSI: Leveraging Conversational Channels for Strategic Growth

In an era where customer experience is a key competitive differentiator, BFSI leaders are reimagining engagement through conversational platforms like WhatsApp and RCS, supported by omnichannel orchestration and data-driven personalisation. The ability to engage customers in real time, with relevant and contextual interactions at scale, is becoming central to driving growth, retention, and lifetime value. This CXO roundtable at Global Fintech Fest will explore how financial institutions can move beyond fragmented communication to build unified, intelligent engagement ecosystems that balance personalisation, compliance, and business outcomes.

September 10, 2026

6:30 PM - 9:00 PM

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Building the AI Foundation for BFSI: Agents, Insights and Control

As banks, insurers, NBFCs and fintechs scale AI beyond isolated pilots, the real challenge is building a foundation that can support enterprise-wide adoption with governance, visibility and control. Join Nugget by Zomato for an exclusive roundtable on how AI agents, enterprise knowledge, workflow automation and real-time insights can come together as a unified layer that enables compliant, scalable transformation across BFSI.

September 10, 2026

6:30 PM - 9:00 PM

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Beyond Demo to Deployment: The Production Playbook for Voice AI in BFSI

This closed-door roundtable will bring together senior business, technology, digital, product and operations leaders to explore what it takes to move Voice AI from controlled demonstrations to production-ready deployments across banking, insurance, lending, wealth management and fintech. Discussions will focus on reliability, enterprise integrations, workflow execution, multilingual performance, governance and the requirements for handling complex enterprise use cases at scale. Through an open CXO discussion and interactive breakout sessions, participants will examine how Voice AI can be deployed rapidly across sales, servicing, collections, renewals and customer support, and scaled across multiple business lines.

September 10, 2026

6:30 PM - 9:00 PM

JWCC BKC, Mumbai

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India–UK Fintech Growth Corridor: Partnerships, Innovation and Market Expansion in the Post-CETA Era

This roundtable will bring together leading UK fintech and financial services firms along with key Indian regulators, banks, investors, NBFCs and fintechs to explore collaboration opportunities arising from the newly implemented India–UK CETA. The discussion will focus on market-entry pathways, partnership models, regulatory engagement, digital finance innovation, cross-border payments, embedded finance, AI, digital identity, and investment opportunities. Participants will exchange practical insights on how the agreement can accelerate bilateral trade, innovation, and commercial partnerships while supporting the next phase of UK–India fintech growth.

September 10, 2026

6:30 PM - 9:00 PM

Hall 202, JWCC, Mumbai

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UK FCDO Roundtable